Dashboard states

What the dashboard is telling you with each label, and whether you have to do anything.

Stream keys

Status	What it means	What’s expected of you
Streaming	Your feed is arriving right now	Nothing. You’re on air
No signal	The key is ready but nothing is coming in	Broadcast from your app; if you think you already are, see My feed isn’t arriving
Active	The key exists and can be used	Copy the publish URL with Publish
No subscription	That key’s subscription isn’t active	Check Billing and reactivate
Revoked	That key is no good for broadcasting any more	Use another key or subscribe to a new one

Note

In the Stream Keys list, the key that’s receiving a feed shows up as Connected. That’s the same thing as Streaming.

More detail in Key limits and states.

Cloud OBS servers

Status	What it means	What’s expected of you
Starting	It’s being created and started for the first time	Wait a few minutes
Ready	It’s online and you can use it	Go in with Access
Waking up	It was off and you’re bringing it back	Wait a few minutes
Stopped	It turned off on its own after being idle, or you turned it off	Hit Turn on when you need it
Restarting	It’s restarting and the current session drops	Wait and go back in
Regenerating	It’s being deleted and created from scratch	Wait; you lose scenes, settings and assets
Retrying	We’re launching it again after a failure	Wait; if it fails again, open a ticket
Reactivating	It’s coming back after a suspension	Wait a few minutes
Suspended	The subscription isn’t active	Reactivate it from Billing
Deleting	It’s being deleted	Nothing
Deployment error	The start-up failed	See The Cloud OBS won’t start

Note

In the OBS Servers list the labels are a bit shorter: Online for Ready and Deploying… while it’s being created.

Failover channels

Status	What it means	What’s expected of you
Setting up	The channel is being created	Wait a few minutes
Idle	The channel is ready but you haven’t sent it a feed yet	Broadcast to its ingest key
Live	Your feed is passing through to your destination as-is	Nothing. You’re on air
Offline screen	You lost the connection and we’re broadcasting your offline screen	Get your coverage back; see Offline screen
Recovering	Your feed is back and we’re switching over to it	Wait a few seconds
Stream ended	You stopped cleanly, so we closed the destination	Nothing; broadcast again whenever you want
Suspended	The subscription isn’t active	Reactivate it from Billing
Error	Something went wrong in the channel	Open a ticket from Support

See also Recovery window.

One rule that covers everything

Suspended always means the same thing, on keys, servers and channels: the subscription isn’t active. It isn’t a technical fault and it doesn’t get fixed by retrying; it gets fixed in Billing. See Cancel and reactivate.

If what you’re looking at is a notice with text rather than a status, look it up in the Index of dashboard messages.