Your home dashboard
The home dashboard is your command center: before the stream it guides you with the Your first stream checklist, during the stream it tells you whether everything is up — and where the chain breaks if something fails — and afterwards it keeps the history of what you streamed.
The broadcast chain
Section titled “The broadcast chain”At the top sits the Broadcast chain, four links that follow your stream end to end:
| Link | What it checks |
|---|---|
| Signal | Your encoder is reaching the stream key (with Cloud OBS, the one whose scene is on air or, if none, the Cloud OBS key) |
| Reading | Something is reading that signal (your Cloud OBS or your own OBS) |
| OBS | Your Cloud OBS is streaming, and not the no-signal scene |
| Destination | What it streams reaches an output channel you set up |
Each link lights up while it’s active. If something breaks mid-stream, no guessing needed: the first dark link after a lit one is where the chain snaps, and it links straight to the guide for that exact step (for example My feed isn’t arriving or the playback URL). If your signal is reaching another key, or your Cloud OBS is streaming the no-signal scene, the flagged link tells you so.
With your Cloud OBS off, the chain has a Turn on button (or Turn it back on if it was released), so you don’t have to go looking for the server. Right below sit Live signal and your Cloud OBS, with the On-air scene and the Start stream or Stop stream button.
Your signal health
Section titled “Your signal health”In Live signal, next to your Current bitrate, SRT and SRTLA keys show two more numbers: RTT (latency) and packet loss, with a traffic light:
| Color | What it means |
|---|---|
| Green — Stable signal | Loss under 1% and RTT under 150 ms |
| Amber | One of the two is creeping up. Keep an eye on it |
| Red | Loss at 5% or more, or RTT at 400 ms or more. Your image is feeling it |
When it’s red, don’t raise the bitrate: lower it and follow The bitrate keeps bouncing or the picture stutters.
When your signal isn’t arriving
Section titled “When your signal isn’t arriving”With no signal, the Live signal card doesn’t always say the same thing: it tells you what happened, because ending it yourself, a drop, nothing arriving and arriving-but-rejected are not the same.
| What you see | What happened | What to do |
|---|---|---|
| Ended · Broadcast ended | Your app closed the broadcast: either you stopped it or it closed on its own (from here we can’t always tell) | If you didn’t stop it yourself, start the broadcast again |
| Your signal dropped | Your signal stopped arriving without your app closing the broadcast. It’s almost always coverage or your phone’s network | If you’re still live, your app should reconnect on its own; if not, start the broadcast again. With SRTLA, use at least two connections |
| Your signal stopped | It stopped arriving and we have no data on how | If you didn’t stop it yourself, check your app’s connection |
| Rejected · Your stream key does not match | A broadcast reaches us with a stream key that is almost, but not exactly, yours, so we reject it | Copy the publish URL again (or scan the QR code) and paste it into your app without editing it |
| Rejected · You are using an inactive stream key | Your app is still broadcasting with a stream key that is no longer active | Copy the publish URL of the key on the card and paste it into your app |
| Rejected · Your subscription is not active | The signal arrives, but that key’s subscription is not active | Click Go to Billing |
| No signal yet | Nothing is reaching us with your stream key | Check the publish URL and the protocol: My feed isn’t arriving |
What you’ve already achieved doesn’t get unticked: if you stop broadcasting, the Your first stream checklist keeps the steps you’d already completed.
Failover, in plain sight
Section titled “Failover, in plain sight”If you have a failover channel, its card shows on the dashboard with its live status. During a drop you’ll see the grace window counting down (Offline screen up · x min of grace left) and when the last splice happened. Every state is explained in Grace window and states.
Your history
Section titled “Your history”Once you’ve streamed at least once, the dashboard shows Your last stream (duration, average bitrate, quality, drops, how many automatic scene switching covered, and whether you ended it, Ended … ago, or it dropped, Dropped … ago; what each figure means: Your stream recap) and four monthly counters: Hours streamed, Data uploaded, Streams and Drops. The full history of each key, with its latest streams, lives in that key’s detail page under Stream history.
Bell notifications
Section titled “Bell notifications”The dashboard bell warns you when your signal drops mid-stream and doesn’t come back within a minute (never when you stop it yourself), when a broadcast reaches us with your stream key and we reject it (key copied wrong, inactive, or without an active subscription), and when failover puts up your offline screen. It also brings the good news: your first broadcast, only once, and the recap of every stream of at least 5 minutes. Every signal alert comes with What to check, which opens the guide for that case. Together with the Cloud OBS inactivity warning, those are the alerts worth never ignoring while live. What each one means: Index of dashboard messages.
Your Cloud OBS notices come with buttons too: Keep it on before it switches off, and Turn on if it’s stopped or released, without leaving the bell (It turns off on its own). The bell shows your most recent notices; See all opens Notifications, with your whole history: every notice in full, with its date and its buttons, and Show older to go further back.
Language
Section titled “Language”The language button in the top bar, near the bell, changes the dashboard’s language (Español, English or Français). We save it to your account, so it’s also the language of your emails, your bell notifications, the sign-in screen and your Cloud OBS overlays. If you change it, those overlays switch right away, even mid-stream.
Next step
Section titled “Next step”- Your first stream: the dashboard checklist, step by step.
- My feed isn’t arriving: when the first link won’t light up.

