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Enhanced IRL Docs

Offline screen

The offline screen is what goes out on your platform when your signal stops arriving. It’s the piece that keeps the stream from dying, so it deserves five minutes of care.

Uploading it

Section titled “Uploading it”
  1. Open Failover in the side menu.
  2. On your channel, hit Offline screen.
  3. Pick the file. When it’s done you’ll see the Offline screen uploaded notice.

Each channel keeps one offline screen: uploading another replaces the previous one.

Detail Value
Formats png, jpg, webp, bmp, mp4, mov, mkv
Maximum size 50 MB
If you don’t upload one The default Enhanced IRL offline screen is used

If the file doesn’t fit you’ll see Formato no permitido (imagen o vídeo: png/jpg/webp/mp4/mov/mkv).

What people see while you’re down

Section titled “What people see while you’re down”
  • Your offline screen goes out matched to your signal: same resolution and same fps, so the switch doesn’t jump awkwardly.
  • It plays on a loop, continuously, until you’re back or until the grace window runs out.
  • It goes out silent. Even if you upload a video with music, the audio that goes out is muted: don’t rely on sound to explain anything.
  • As far as your platform is concerned nothing happened: the stream is still open, with your viewers inside and the chat alive.

How to pick one that doesn’t wear out

Section titled “How to pick one that doesn’t wear out”

The classic mistake is a screen that contradicts itself by the third loop.

  • No clocks, no countdowns. You don’t know whether the drop lasts twenty seconds or five minutes, and a counter that restarts every loop is painfully obvious.
  • No “back in 2 minutes” and no promises about time. Better: Connection dropped, back shortly.
  • No dates and no titles from today’s stream: you’re going to reuse this for months.
  • Static, or with a loop that closes cleanly. If it’s video, make the end match the beginning; otherwise you’ll see a jolt every few seconds.
  • Readable small. Big text, plenty of contrast and generous margins: on a phone it looks tiny and the platform paints things over the edges.
  • No flashing and no aggressive movement: it can be on screen for ten minutes straight.
  • Use your BRB look. Reuse the design of your BRB scene and the cut will look intentional.

Next step

Section titled “Next step”